Sarpino’s Pizzeria Miami Downtown

deandrea jackson 9 months ago

The Best Pizza place in town… They have a wide variety of foods other than pizza like wings, salads, sandwiches and everything is always made fresh and the big bonus is they are open late 7 days a week.. Give them a try you want be disappointed I promise

GEROLD SHELLBAIR 7 months ago

I visited Miami and decided to order from Sarpino’s after a night run. The last time I was in Florida, I stayed in Fort Lauderdale and had an excellent experience with their Vegan Lovers pizza, so I was excited to order again. Unfortunately, this location was very different. When I called to place the order, the staff member on the phone was standoffish from the start. I asked about the vegan pizza we previously enjoyed and tried to describe it (calling it the “vegan meat lovers”), and instead of helping me figure it out, she responded with attitude. My friend also requested no mushrooms, and when I asked for that adjustment, her tone got even more unwelcoming. Before I could finish saying we would just order through the app, she hung up on me. We debated canceling altogether, but my friend reminded me of the great experience in Fort Lauderdale, so we decided to give it a chance. We picked up the order on the way to our stay, and upon arriving, my friend was told by the front desk employee to “never order this pizza again,” which felt incredibly unprofessional. When we finally got home and opened the box, the pizza wasn’t well done as requested, was soggy, lacked flavor, and the toppings were very sparse. The pepperoni was buried under the cheese, and the whole pizza looked messy. Overall, the service and quality were disappointing, especially compared to the Fort Lauderdale location. I hope the management addresses these concerns, because hospitality and consistency matter and this experience missed the mark.

Nichole Murph a month ago

I just ordered a vegetarian pizza today from Sarpino's Pizzeria through DoorDash and there was a small issue with my order. I called the restaurant right away, and Thomas handled everything professionally and made it right immediately. The food was delicious, fresh, and full of flavor. What really stood out to me was the excellent customer service. Every experience I’ve had with their locations has been positive, and they truly care about their customers’ satisfaction. If you’re looking for great pizza, quality food, and outstanding customer service, this is definitely the place to order from. Highly recommend!

Ashley Renert 3 weeks ago

Service was phenomenal. Pizza not so much. Very saucy with minimal cheese. Asked for well done, dough was still soft and not crispy at all. Open late night which is an advantage. However, if you’re looking for the best pizza in the same area go to Ben’s Pizza.

Ryan 5 months ago

I ordered deep dish pizza and the dough was raw. Both me and my significant other were on the toilet one hour after with the runs great way to spend a Sunday.