Marco's Pizza

Da Montana a month ago

I was very disappointed with my experience at this pizza restaurant. From the moment I walked in, the employee taking orders seemed angry, impatient, and unwilling to help. His attitude made me feel uncomfortable and rushed, to the point that I couldn’t even place my order properly. Instead of feeling welcomed as a customer, I felt like I was being treated as a problem. Customer service is a huge part of any restaurant experience, and no customer should feel nervous or unwelcome when ordering food. If someone dislikes their job or doesn’t want to deal with customers, they shouldn’t be the face of the business. Unfortunately, the food itself did not make up for the poor service. The pizza was below expectations and not nearly as good as I was hoping for. This restaurant is located near Viridian Park in Arlington, an area that deserves quality food and professional customer service. Businesses in this location should represent the community well and provide a pleasant experience for customers. I hope the owner takes this feedback seriously, speaks with the staff about their attitude, and works on improving both the service and food quality. I wanted to enjoy my visit, but sadly it was one of the most disappointing restaurant experiences I’ve had.

Vesperam Noriega a year ago

Small storefront Marco's. They had a small table big enough for the two of us to sit and enjoy our meal. This was perfect since we are from out of town. The workers were very friendly and respectful during our visit. Our pizzas were perfect for flavor and speed for service.

Anna Daniel a month ago

When me and my friend order pick up from here we ordered a particular sauce on the side and definitely paid for it. At pick up I was told we didn't order it, and after showing my receipt they still tried to deny we paid for the side. They finally gave us tiny containers of the sauce we asked for because they said it was no longer available in the containers they used to come in. Went to another location and they had the sauces in the normal containers. The employees at this location just didn't want to look for them evidently. A lot of fighting for stupid extras.

Juan Villanueva a month ago

Terrible service. The employees have a bad attitude—it looks like they are being forced to work against their will. I stood there waiting to place an order, and no one ever even asked me if I wanted to order anything.

Manley Beasley 5 months ago

This is a very, very bad pizza place. They will get your order wrong and be extremely late. Do not order pizza from here. Note: I spoke with one of the crew leads and she did her best to resolve the issue. But, the reality is that most of the employees working here do not care.