Kukar's House Of Pizza

Mayra Deleon 7 months ago

Went here on a Saturday at 11am and it was dead. The parking lot was empty. I told the host we would have a party of less than 20 people. They made it a big deal and wanted to know the exact amount of people and that we needed to sign a contract. She was so rude and was refusing our service. Once everyone showed up, there was 18 people and she still hesitated, but sat us down. The whole two hours we were there, only one table got used by other customers. I loved the decor and how they had old stuff. The pizza was ok, not something to brag about. After the horrible service and making us wait, I will not come back on my own terms.

bryan draper 10 months ago

My dad and I came here August15 because I’m in town for San Jose for the convention here and And I will tell you, my dad and I we waited about 30 minutes before we finally got our pizza. It was really good but in my honest opinion it needed to be cut better but it was good and I even came back last night the 16th for dinner and I got spaghetti, some bread and some something else I can’t remember but that was really good except for the meatballs in the spaghetti. It was a little dry inside. I had to dip it in my pasta sauce to eat it if I didn’t have the pasta sauce, I would not have eaten the meatballs Yesterday, while I was waiting to order, I saw one of the staff members a girl with long hair. It was dark but she was wearing a gray sweatshirt and this was around 730 almost 8 o’clock at night she came she was in the lobby picking up tables and throwing it away in the garbage can well she dragged recycling bin back to the counter after her fingers were all over it, and she took care of the dirty dishes. Instead of washing her hands, she went right back to serving food, and not even acknowledging that I was in the standing there, watching what even gross me out after she came back after handling on fresh food she went back to throw something away and touched the Recycling garbage can and I thought that was really nasty and I would would’ve walked out but I was really hungry. I’m only back again this time because my hotel so slow service tonight for dinner that I forgot to give this place on the chance and I’m gonna be honest it’s a lot quieter and nicer tonight last two nights. I’m sorry for the low stars, but that was because for the food service last night but also the nuthouse of what is is. on another note, when I use the bathroom here yesterday last night, it was really nice and clean but this time I walked in and my nose wanted to fall off it smells there’s water all over the sink and the garbage can is overflowing with paper towels Water on the counter just sitting there there’s no Constant checking the bathrooms of the staff on shift. They had noticed they would’ve noticed that the garbage cans are overflowing water on the calendar in a few drops of water on the floor. If the manager or the owner of this business cares about this place which they do I would recommend that they reinforce their food handler safety because when I saw that lady touched the garbage can then touched the fresh food using the the dirty dishes hands . I honestly wanted to walk out, but I didn’t because I was so hungry if the manager or the owner wants to reach me feel free to send me a message through this review. Even though the review was a clean restrooms, the restrooms are not clean. They need to be maintained better service to better, and the signs outside the building aren’t even on there needs to be more lights outside the building. OK I’m going back and I’ve changed it for the third time after just seeing two of the staff members on tonight which is August 17 drag a recycling garbage can and an actual garbage can back then they let go of the cans and they go over behind the counter and they use hand sanitizer and that is their way of washing their hands instead of actually going behind the counter, going to the actual sink and using water and soap that is disgusting and you know for a cheeseburger you know I was expecting an actual cheeseburger round burger bun instead, I get a half burnt sandwich, subway sandwich, burger with cheese, and a somewhat good looking patty and I have to make it myself I don’t want the manager or the owner to call me. I will just re-be reporting this to the food safety. This is not safety food. This is just laziness. If you guys are gonna serve hamburgers at least have a round hamburger bun not some Subway foot-long and bread.

Kelly Scott-Poritz a month ago

So I've been coming here off and on for years, since it's my husband's favorite pizza place. Its been a few years since I've been here and wow what a change since the last time The people working the registers are kinda rude. Nothing you can quite put your finger on to say why exactly but seem like they hate everyone and, hate being there. They act like talking to customers or giving any sort of customer service is beneath them Also, the food is really expensive for what it is. It's good by why is a medium 2 topping pizza almost $40?? One tiny meatball is $3!!! I get food prices are high but omg! There are no refills on soda, they charge for EVERYTHING. The salad bar is very unimpressive and they give you the smallest bowl possible to use for it. They act like giving you a cup of water is the most impossible thing to ask for. There are no napkins on the table. You have to hunt down utensils. Overall it's just an expensive bad experience. If this restaurant wasn't an established restaurant, it would go out of business quickly, because why would I come back?

Chrystian 3 months ago

Has always been a family favorite. Greatest pizzas to buy. Only downside is the time that you choose to go, much better when it’s not busy. The experience is better during the week Monday-Thursday. The weekends are too busy and you have a bunch of people packed in the restaurant. Service times are slightly longer and there’s usually reservations for large parties during weekends that isn’t ideal for smaller parties or single travelers. Still a family restaurant, had a family upset I sat in a booth they wanted. Only sat there because the manager asked me to move from a larger table. All was good in the end, the bar is nice

PK 2 months ago

I had a decent experience at Kukar’s House of Pizza. The pizza itself is solid—the crust has a nice texture and they don't skimp on the toppings. It’s definitely a classic, old-school spot with a lot of history in San Jose. ​However, the experience was a bit hit-or-miss. The wait time was longer than expected. It’s a great place for a casual bite if you aren't in a hurry, but there’s some room for improvement on the customer service side.